Customer Support Specialist — Equity & Bonuses

Neksjob Philippines; Davao del Sur; On-site; PHP 305,000 - 365,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is seeking a customer service representative in the Philippines to handle inbound calls, assist customers, and deliver outstanding service. You will explain products and policies, resolve issues, and ensure accurate recording of customer information. The role emphasizes helping customers feel heard and valued.

This position offers a competitive 30K salary package and is starting ASAP. Prior call center experience is preferred, and training is provided to support ongoing

Qualifications

• At least 6 months call center experience.
• Ability to explain products, services, and company policies.
• Maintain and update customer records with accuracy.

Responsibilities

• Answer customer calls and assist with inquiries.
• Explain products, services, and company policies.
• Resolve customer issues quickly and professionally.
• Update customer records and account information.
• Keep detailed notes of every customer interaction.

Skills

Customer service

Communication skills

Job description

Neksjob Philippines is seeking a customer service representative in the Philippines to handle inbound calls, assist customers, and deliver outstanding service. You will explain products and policies, resolve issues, and ensure accurate recording of customer information. The role emphasizes helping customers feel heard and valued.

This position offers a competitive 30K salary package and is starting ASAP. Prior call center experience is preferred, and training is provided to support ongoing