Senior Customer Service Specialist — Bonus, Equity & HMO

Gratitude Jobs Ahead Hr Inc; Pasay; On-site; PHP 279,000 - 335,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

Gratitude Jobs Ahead Hr Inc in Pasay is hiring for a Customer Service role, requiring 3-5 years of experience and a Bachelor’s degree. You will provide excellent service, handle inquiries, and maintain customer records in a fast-paced setting.

On-site position with potential for flexible hours. Expect competitive incentives including an equity plan, performance bonuses, and health benefits.

Qualifications

• Bachelor’s degree in a relevant field.
• 3-5 years of experience in customer service.
• Strong communication and interpersonal skills.
• Excellent problem-solving abilities and a customer-oriented mindset.
• Ability to manage multiple tasks while maintaining attention to detail.
• Fast-paced work environment, with potential for flexible hours.

Responsibilities

• Provide excellent customer service to enhance customer satisfaction.
• Handle customer inquiries and resolve issues efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery.
• Stay updated on product knowledge to provide accurate information.

Skills

Strong communication

Interpersonal skills

Customer service experience

Education

Bachelor’s degree

Job description

Gratitude Jobs Ahead Hr Inc in Pasay is hiring for a Customer Service role, requiring 3-5 years of experience and a Bachelor’s degree. You will provide excellent service, handle inquiries, and maintain customer records in a fast-paced setting.

On-site position with potential for flexible hours. Expect competitive incentives including an equity plan, performance bonuses, and health benefits.