Customer Experience Specialist

Recruitify_HR; Davao Region; On-site; PHP 335,000 - 670,000; Full time

Job summary

Recruitify_HR is seeking a customer service professional to deliver exceptional support across multiple channels. You will handle inquiries, resolve issues promptly, and maintain precise customer records in a fast-paced environment.

The role emphasizes collaboration with teammates to improve overall satisfaction and requires a Bachelor's degree and 1–3 years of experience in customer service. Strong communication and typing skills are essential.

Qualifications

• Strong communication and interpersonal skills are essential.
• Proficient typing skills required for accurate record-keeping.

Responsibilities

• Provide exceptional customer service through various channels.
• Resolve customer inquiries and complaints in a timely manner.
• Maintain accurate records of customer interactions.
• Collaborate with team members to enhance customer satisfaction.
• Follow up with customers to ensure their issues are resolved.

Skills

Strong communication

Interpersonal skills

Typing skills

Education

Bachelor's degree in a relevant field

Job description

Recruitify_HR is seeking a customer service professional to deliver exceptional support across multiple channels. You will handle inquiries, resolve issues promptly, and maintain precise customer records in a fast-paced environment.

The role emphasizes collaboration with teammates to improve overall satisfaction and requires a Bachelor's degree and 1–3 years of experience in customer service. Strong communication and typing skills are essential.