Customer Experience & Sales Advisor (Hybrid)

Globe Telecom, Inc.; General Santos; On-site; PHP 279,000 - 390,600; Full time

Job summary

Globe Telecom, Inc. is seeking a Customer Experience Ambassador in General Santos to assist customers' digital journey. You will be responsible for addressing sales and service needs, processing transactions, and enhancing customer interaction.

The ideal candidate should possess a Bachelor's degree and have 3-5 years of relevant experience. Strong interpersonal skills and proficiency in CRM tools are required. The role includes various shifts, including weekends.

Qualifications

• Bachelor's Degree Holder (Graduate).
• 3-5 years of experience in sales and customer-facing role.
• Willing to work in a variety of shifts.

Responsibilities

• Assist customers in using digital channels.
• Attend to sales and service needs of customers.
• Process sales and services applications.

Skills

Customer Service

Sales Experience

Digital Channels

Interpersonal Skills

Education

Bachelor's Degree

Tools

CRM tools

POS systems

Job description

Globe Telecom, Inc. is seeking a Customer Experience Ambassador in General Santos to assist customers' digital journey. You will be responsible for addressing sales and service needs, processing transactions, and enhancing customer interaction.

The ideal candidate should possess a Bachelor's degree and have 3-5 years of relevant experience. Strong interpersonal skills and proficiency in CRM tools are required. The role includes various shifts, including weekends.