Customer Experience & Digital Sales Specialist

Globe Telecom; Taguig; On-site; PHP 279,000 - 390,600; Full time

Job summary

Globe Telecom in Taguig, Philippines, seeks a Customer Service Representative to assist customers in using digital channels. The role includes handling sales and service needs, processing transactions, and managing payments.

Ideal candidates will have a Bachelor’s degree and 3-5 years of experience in sales or customer service. Strong communication and problem-solving skills are crucial. Join Globe and contribute to creating a better world through customer engagement.

Qualifications

• Bachelor's degree required.
• 3-5 years of sales and customer-facing experience preferred.
• Willingness to work various shifts.
• Basic technical proficiency needed.

Responsibilities

• Assist customers with digital channels and education.
• Attend to sales and service needs of customers.
• Approve and process transactions in the system.
• Process payments for bills and purchases.

Skills

Customer Service

Sales Experience

Inventory Management

Technical Proficiency (CRM, POS)

Interpersonal Skills

Problem Solving

Education

Bachelor's Degree Holder

Job description

Globe Telecom in Taguig, Philippines, seeks a Customer Service Representative to assist customers in using digital channels. The role includes handling sales and service needs, processing transactions, and managing payments.

Ideal candidates will have a Bachelor’s degree and 3-5 years of experience in sales or customer service. Strong communication and problem-solving skills are crucial. Join Globe and contribute to creating a better world through customer engagement.