Customer Experience Champion

Globe; Quezon City; On-site; PHP 240,000 - 360,000; Full time

Job summary

Globe is hiring a Customer Experience Ambassador at SM North Edsa in Manila to create positive and memorable experiences for customers. You will guide customers through digital channels and in-store services, delivering friendly support and accurate information.

You will assist with sales, service needs, and process applications and transactions in the system, including payments for bills and purchases, while recommending Globe products and services to meet customer needs.

Qualifications

• Excellent communication and customer service skills.
• Ability to handle multiple tasks and a friendly, professional demeanor.
• Proactive in recommending Globe products and services.

Responsibilities

• Assist Globe customers with digital channels via face-to-face guidance and education.
• Attend to sales and service needs and process applications and transactions in the system.
• Process payments for bills, purchases and other transactions; provide product recommendations.

Job description

Globe is hiring a Customer Experience Ambassador at SM North Edsa in Manila to create positive and memorable experiences for customers. You will guide customers through digital channels and in-store services, delivering friendly support and accurate information.

You will assist with sales, service needs, and process applications and transactions in the system, including payments for bills and purchases, while recommending Globe products and services to meet customer needs.