CUSTOMER EXPERIENCE AMBASSADOR

Globe; Quezon City; On-site; PHP 240,000 - 360,000; Full time

Job summary

Globe is hiring a Customer Experience Ambassador at SM North Edsa in Manila to create positive and memorable experiences for customers. You will guide customers through digital channels and in-store services, delivering friendly support and accurate information.

You will assist with sales, service needs, and process applications and transactions in the system, including payments for bills and purchases, while recommending Globe products and services to meet customer needs.

Qualifications

• Excellent communication and customer service skills.
• Ability to handle multiple tasks and a friendly, professional demeanor.
• Proactive in recommending Globe products and services.

Responsibilities

• Assist Globe customers with digital channels via face-to-face guidance and education.
• Attend to sales and service needs and process applications and transactions in the system.
• Process payments for bills, purchases and other transactions; provide product recommendations.

Job description

CUSTOMER EXPERIENCE AMBASSADOR### CUSTOMER EXPERIENCE AMBASSADORApply: SM North Edsa: Full time: Posted Today: R0000021298At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.## **Job Description**Responsible for creating a positive and memorable experience for Globe customers by providing assistance, recommendations, on best Globe products and services to meet their needs and/or resolving their issues> Assists customers'journey in using digital channels via face to face digital user assistance or education > Attends to sales and service needs of customer > Approves & processes sales and services applications and transactions in the system > Process payment for bills, purchases and other transactions**Equal Opportunity Employer** Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed hereMake Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.