Store Experience Architect

Globe; Mandaluyong; Presencial; PHP 240 000 - 420 000; Tempo integral

Resumo da oferta

Globe in Manila is seeking a Customer Experience Ambassador to join our SM Megamall store. You will optimize store performance, deliver exceptional service, drive sales, and uphold brand standards daily.

The role emphasizes assisting walk-in customers, demonstrating products, handling payments, and coordinating with teams to ensure seamless operations and a superb customer experience.

Qualificações

• Assist walk-in subscribers with concerns and queries.
• Sells products and services to walk-in customers.
• Performs product demonstrations and payments processing.
• Maintain store operations following 5S standards and policies.

Responsabilidades

• Assist walk-in subscribers with concerns and queries.
• Sells all products and services to walk-in customers.
• Performs product demonstrations.
• Accept, screen, evaluate and approve documents from subscribers.
• Monitor and resolve after-sales transactions.
• Encode transactions for other support groups and ensure timely document transmission.

Conhecimentos

Customer service

Sales

Cashiering

Product knowledge

Inventory management

Ferramentas

Iris system

Descrição da oferta de emprego

Globe in Manila is seeking a Customer Experience Ambassador to join our SM Megamall store. You will optimize store performance, deliver exceptional service, drive sales, and uphold brand standards daily.

The role emphasizes assisting walk-in customers, demonstrating products, handling payments, and coordinating with teams to ensure seamless operations and a superb customer experience.