Customer Experience Champion

VXI Global Solutions; Angeles; On-site; PHP 201,000 - 357,000; Full time

Job summary

VXI Global Solutions in the Philippines is seeking a passionate Customer Experience Advisor to be the primary point of contact for our customers, delivering exceptional support and guidance across inquiries, issues, and product information.

In this role you will focus on customer satisfaction, build strong relationships, and work toward achieving KPIs while maintaining a friendly, proactive, and professional demeanor within a fast-growing team.

Responsibilities

• Be the primary point of contact for customers, providing exceptional support and guidance.
• Ensure customer satisfaction, build strong relationships, and achieve KPIs.

Job description

VXI Global Solutions in the Philippines is seeking a passionate Customer Experience Advisor to be the primary point of contact for our customers, delivering exceptional support and guidance across inquiries, issues, and product information.

In this role you will focus on customer satisfaction, build strong relationships, and work toward achieving KPIs while maintaining a friendly, proactive, and professional demeanor within a fast-growing team.