Customer Experience Advocate - Multi-Channel Support

Sitel Corp.; Bulbulungan; On-site; PHP 167,000 - 279,000; Full time

Job summary

A leading contact center in Palawan seeks passionate customer service associates to provide exceptional experiences for clients. You will assist customers through phone, chat, or email, ensuring their needs are met with enthusiasm and integrity. If you thrive in a dynamic environment and love helping people, this is the opportunity for you. Join us at the beautiful Foundever Princesa for a fulfilling career in customer service.

Qualifications

• Ability to handle customer interactions with enthusiasm and a positive attitude.
• Experience in a call center environment is a plus.
• Comfortable using computers and supporting customers via various channels.

Responsibilities

• Deliver exceptional customer service over phone, chat, or email.
• Develop personalized and memorable experiences.
• Collaborate with team members and maintain open communication.

Skills

Customer service orientation

Communication skills

Teamwork

Problem-solving

Job description

A leading contact center in Palawan seeks passionate customer service associates to provide exceptional experiences for clients. You will assist customers through phone, chat, or email, ensuring their needs are met with enthusiasm and integrity. If you thrive in a dynamic environment and love helping people, this is the opportunity for you. Join us at the beautiful Foundever Princesa for a fulfilling career in customer service.