Customer Experience Specialist

Sitel Corp.; Manila; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading customer service provider is seeking passionate Customer Service Associates in Manila. You will WOW customers through phone, online chat, or email, ensuring their satisfaction and providing personalized experiences. Ideal candidates will have strong customer service skills, a team-oriented mindset, and the ability to work independently. Join us for an exciting opportunity to represent our brand and connect with clients meaningfully.

Qualifications

• Strong customer service orientation and ability to ensure customer satisfaction.
• Ability to communicate effectively in various platforms, including phone, chat, and email.
• Ability to work independently and as part of a team.

Responsibilities

• WOW customers through effective communication channels.
• Build rapport and trust with customers.
• Demonstrate enthusiasm and a positive attitude in customer interactions.

Skills

Customer service skills

Communication

Teamwork

Job description

A leading customer service provider is seeking passionate Customer Service Associates in Manila. You will WOW customers through phone, online chat, or email, ensuring their satisfaction and providing personalized experiences. Ideal candidates will have strong customer service skills, a team-oriented mindset, and the ability to work independently. Join us for an exciting opportunity to represent our brand and connect with clients meaningfully.