Voice of the Brand: Customer Experience Associate (Palawan)

Sitel Corp.; Palawan; On-site; PHP 201,000 - 268,000; Full time

Job summary

Foundever is looking for passionate customer service associates who can live and breathe our core values. You'll support customers via phone, online chat, or email from Foundever's Palawan site, delivering personalized and memorable experiences and acting as the voice of the brand.

Join Sitel Corp. and Foundever in Palawan for a career that blends service excellence with a relaxed island vibe, teamwork, and growth opportunities.

Qualifications

• Experience in call center is preferred.
• Comfortable assisting customers via phone, chat, or email.
• Maintain a professional, brand-aligned communication style.

Responsibilities

• Answer customer inquiries by phone, chat, or email.
• Provide accurate product and service information and resolve issues.
• Represent the brand with a positive, helpful attitude and teamwork.

Skills

Customer service

Communication skills

Multichannel support

Job description

Foundever is looking for passionate customer service associates who can live and breathe our core values. You'll support customers via phone, online chat, or email from Foundever's Palawan site, delivering personalized and memorable experiences and acting as the voice of the brand.

Join Sitel Corp. and Foundever in Palawan for a career that blends service excellence with a relaxed island vibe, teamwork, and growth opportunities.