Customer-Centric Bank Teller & Branch Service Pro

Rizal Commercial Banking Corporation (RCBC); Hijo; On-site; PHP 167,000 - 279,000; Full time

Job summary

Rizal Commercial Banking Corporation (RCBC) is seeking a Branch Banking Operations professional to deliver competent, timely, and accurate over-the-counter services and ensure regulatory compliance within the Business Center. The role involves engaging with clients, supporting process improvements, and remaining adaptable to branch needs.

The position requires a graduate of any 4-year course, with fresh graduates encouraged to apply.

Qualifications

• Graduate of any 4-year course.
• Fresh graduates are welcome to apply.
• Capable to deal with complexity, efficient in decision-making, diligent, and practices effective time management.
• Has controlling and monitoring skills and has a sense of security awareness.
• Empathic and can easily engage with people.
• Highly compassionate and is committed to the organization, people and service oriented.

Responsibilities

• Provides competent, timely and error-free over-the-counter services to customers in the Business Center.
• Ensures compliance with internal policies, BSP/AMLA regulations and other external regulatory rules.
• Recognizes risk areas and eliminates risks by consistently implementing bank policies and procedures.
• Supports business objectives through excellent customer service delivery and other service-related initiatives of the branch.
• Willing to be assigned in Tagum City, Davao del Norte.

Skills

Customer service

Time management

Decision making

Empathy

Security awareness

Education

Bachelor's degree (4-year)

Job description

Rizal Commercial Banking Corporation (RCBC) is seeking a Branch Banking Operations professional to deliver competent, timely, and accurate over-the-counter services and ensure regulatory compliance within the Business Center. The role involves engaging with clients, supporting process improvements, and remaining adaptable to branch needs.

The position requires a graduate of any 4-year course, with fresh graduates encouraged to apply.