Results-Driven Bank Teller & Customer Service

Rizal Commercial Banking Corporation (RCBC); Cebu City; On-site; PHP 250,000 - 350,000; Full time

Job summary

RCBC, Cebu City branch, seeks a Branch Banking Operations professional to handle tellering, new accounts, and back-office tasks with accuracy and compliance. The role supports service goals, aims for quick resolutions, and requires adaptability to branch rotations.

Fresh graduates are welcome; overtime and flexible rotation are expected to meet regulatory and customer service standards. Join RCBC’s frontline Operations team in a busy Business Center.

Qualifications

• Over-the-counter banking experience preferred.
• Fresh graduates welcome to apply.
• Willing to rotate to other branches as needed.
• Ability to work overtime when required.

Responsibilities

• Performs tellering, new accounts and other over-the-counter functions per Branch Operations Manual.
• Supports Service Manager in achieving service standards with fast, accurate processing.
• Addresses and resolves customer queries and complaints promptly.

Skills

Tellering

Customer service

Time management

Regulatory compliance

Cross-functional teamwork

Education

Bachelor's degree in Business or related

Tools

Core banking system

Job description

RCBC, Cebu City branch, seeks a Branch Banking Operations professional to handle tellering, new accounts, and back-office tasks with accuracy and compliance. The role supports service goals, aims for quick resolutions, and requires adaptability to branch rotations.

Fresh graduates are welcome; overtime and flexible rotation are expected to meet regulatory and customer service standards. Join RCBC’s frontline Operations team in a busy Business Center.