Customer Care Specialist — World‑Class Support

TaskUs; San Fernando; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Competitive pay

Great benefits

Growth opportunities

Inclusive workplace

Job summary

TaskUs, a global BPO with a People First culture, is hiring a Customer Care Specialist in San Fernando, La Union. You will provide world-class service to clients via phone, email and live chat, addressing inquiries promptly and professionally.

Use Zendesk, Slack, and standard tools to resolve issues, collaborate with teams, and meet KPI targets. TaskUs offers competitive pay, benefits, and opportunities for growth in a dynamic, inclusive workplace.

Qualifications

• Computer literacy across Windows/macOS and MS Office/Google apps.
• Fluent in English, written and spoken.
• Must be a high school graduate.

Responsibilities

• Provide excellent customer service via phone, email and live chat.
• Research and respond to inquiries quickly and accurately.
• Navigate documentation to resolve issues and document interactions.

Skills

Windows OS

Apple OS

Microsoft Office

Google Apps

Zendesk

Slack

English fluency

Education

High school graduate

Tools

Zendesk

Slack

Internal troubleshooting tools

Job description

TaskUs, a global BPO with a People First culture, is hiring a Customer Care Specialist in San Fernando, La Union. You will provide world-class service to clients via phone, email and live chat, addressing inquiries promptly and professionally.

Use Zendesk, Slack, and standard tools to resolve issues, collaborate with teams, and meet KPI targets. TaskUs offers competitive pay, benefits, and opportunities for growth in a dynamic, inclusive workplace.