Customer Care Specialist — Pampanga (Q4 2026)

TaskUs; Angeles; Hybrid; PHP 279,000 - 502,000; Full time

Benefits offered by this job

Competitive salary

Great benefits package

Professional growth opportunities

Inclusive workplace

Job summary

TaskUs Pampanga is hiring a Teammate to deliver world-class customer care across calls, emails, and chat. You will resolve inquiries, document interactions, and contribute to a positive customer experience.

The role requires English fluency, basic computer skills (Windows/Mac, MS Office, Google apps), and familiarity with Zendesk and Slack. You should be a high school graduate ready to learn and adapt in a fast-paced environment.

Qualifications

• Proven ability to deliver world-class customer service.
• Strong written and spoken English.
• Willingness to learn and adapt in a fast-paced BPO environment.

Responsibilities

• Deliver exceptional customer service via phone, email, and live chat.
• Research and provide accurate responses using internal resources.
• Escalate issues to appropriate teams and document interactions.

Skills

Customer service

English fluency

Windows

Apple OS

Microsoft Office

Google apps

Zendesk

Slack

Adaptable

Team player

Education

High school diploma

Tools

Zendesk

Slack

Internal troubleshooting tools

Job description

TaskUs Pampanga is hiring a Teammate to deliver world-class customer care across calls, emails, and chat. You will resolve inquiries, document interactions, and contribute to a positive customer experience.

The role requires English fluency, basic computer skills (Windows/Mac, MS Office, Google apps), and familiarity with Zendesk and Slack. You should be a high school graduate ready to learn and adapt in a fast-paced environment.