Customer Care Specialist — Bulacan (Q4 2026)

TaskUs; Bulacan; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Competitive salary

Great benefits package

Professional growth opportunities

Job summary

TaskUs is seeking a Customer Care Specialist to join our Teammate team in the Philippines. You will provide world-class service to our clients via phone, email, and live chat, upholding accuracy, efficiency, and courtesy on every interaction.

Ideal candidates are fluent in English, comfortable with Windows and macOS, and familiar with Zendesk and Slack. You will navigate internal resources, document interactions, escalate issues when needed, and collaborate with teammates to ensure a superior

Qualifications

• Computer literate with Windows OS, macOS, and Office suite.
• Experience with Zendesk, Slack, and internal troubleshooting tools.

Responsibilities

• Deliver exceptional customer service via phone, email, and live chat; resolve issues promptly.
• Research and provide accurate responses to inquiries; navigate documentation to assist customers.
• Identify and escalate unresolved issues to internal teams; document interactions per SOPs.

Skills

Windows OS

Apple OS

Microsoft Office

Google applications

Zendesk

Slack

Fluent English

Education

High school graduate

Tools

Troubleshooting tools

Job description

TaskUs is seeking a Customer Care Specialist to join our Teammate team in the Philippines. You will provide world-class service to our clients via phone, email, and live chat, upholding accuracy, efficiency, and courtesy on every interaction.

Ideal candidates are fluent in English, comfortable with Windows and macOS, and familiar with Zendesk and Slack. You will navigate internal resources, document interactions, escalate issues when needed, and collaborate with teammates to ensure a superior