Customer Care Pro — Bulacan (Q4 2026)

TaskUs; Meycauayan; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Competitive salary

Great benefits package

Professional growth opportunities

Fun and inclusive workplace

Job summary

TaskUs is seeking a Customer Care Specialist (Teammate) in the Philippines. You will deliver world-class service via calls, emails, and live chat, resolving inquiries promptly and maintaining high customer satisfaction.

You will follow standard procedures, use Zendesk and other tools, and collaborate with internal teams to improve service quality. Ideal candidates are fluent in English, possess strong communication and problem-solving skills, and can adapt to a dynamic BPO environment while

Qualifications

• Fluent in English reading and writing.
• Excellent customer service skills and problem-solving abilities.
• Able to work in a fast-paced environment with accuracy.

Responsibilities

• Deliver exceptional customer service via phone, email, and live chat; resolve issues promptly.
• Research and provide accurate responses using internal resources.
• Escalate issues to appropriate teams as needed; document interactions per SOPs.

Skills

English fluency

Communication skills

Problem solving

Team player

Education

High school diploma

Tools

Zendesk

Slack

Microsoft Office

Google Apps

Job description

TaskUs is seeking a Customer Care Specialist (Teammate) in the Philippines. You will deliver world-class service via calls, emails, and live chat, resolving inquiries promptly and maintaining high customer satisfaction.

You will follow standard procedures, use Zendesk and other tools, and collaborate with internal teams to improve service quality. Ideal candidates are fluent in English, possess strong communication and problem-solving skills, and can adapt to a dynamic BPO environment while