Customer Care Specialist – Join a People-First Team

TaskUs; Las Piñas; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Competitive salary

Great benefits package

Professional growth

Job summary

TaskUs is seeking a dedicated Customer Care Specialist (Teammate) to join our Las Piñas team. You will deliver world-class service by addressing inquiries across phone, email, and live chat with accuracy and empathy.

As part of a fast-paced BPO, you will follow client guidelines, use Zendesk/Slack tools, and collaborate with teammates to resolve issues promptly while maintaining high standards of quality and integrity.

Qualifications

• High school graduate required.
• Fluent in English with strong written and verbal skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• Deliver exceptional customer service by addressing inquiries promptly and resolving issues.
• Provide accurate responses via phone, email, and live chat.
• Navigate documentation to deliver world-class support to clients.

Skills

Fluent English

Great communication

Team player

Education

High school diploma

Tools

Windows OS

Apple OS

Microsoft Office

Google applications

Zendesk

Slack

Job description

TaskUs is seeking a dedicated Customer Care Specialist (Teammate) to join our Las Piñas team. You will deliver world-class service by addressing inquiries across phone, email, and live chat with accuracy and empathy.

As part of a fast-paced BPO, you will follow client guidelines, use Zendesk/Slack tools, and collaborate with teammates to resolve issues promptly while maintaining high standards of quality and integrity.