Call Center Representative - Alorica Fort Taguig Site

TalentLink Outsourcing; Taguig; On-site; PHP 200,880 - 412,920; Full time

Benefits offered by this job

20% Night Differential

Paid Training

HMO & Government Benefits

13th Month Pay

Vacation Leave

Annual Performance Increase

Anniversary Bonus

Job summary

A customer service outsourcing company in Metro Manila is seeking candidates for a customer service position. Responsibilities include responding to customer inquiries and resolving issues via various channels. No prior experience is required, making it ideal for fresh graduates and undergraduates. The company offers a competitive salary and various benefits, including paid training and night differentials.

Qualifications

• Ability to handle customer inquiries via phone, email, and chat.
• Willingness to learn and adapt to new systems.
• Effective teamwork and collaboration skills.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.

Skills

Customer service

Communication

Problem-solving

Education

High School Graduate

College Fresh Graduates

Vocational Graduate

Job description

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits of ALORICA PH!

• Earn ₱18K up to ₱37K/monthly salary range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team