Call Center Representative - Alorica Alabang Site

TalentLink Outsourcing; Muntinlupa; On-site; PHP 200,880 - 412,920; Full time

Benefits offered by this job

Paid Training

Vacation Leave / Personal Time Off PAID

Anniversary Bonus

Annual Performance Increase

20% Night Differential

Job summary

A recruitment company is seeking a Call Center Representative for their Alabang site. The role involves responding to customer inquiries via phone, email, and chat while providing accurate product information and resolving issues. Fresh graduates and those without BPO experience are welcome to apply. This full-time position offers a competitive salary ranging from ₱18K to ₱37K/month with various benefits including paid training and incentives.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Skills

English Language

Customer Service

Call Centre

Problem Solving

Team Player

Account Management

Technical Skills

Interpersonal Skills

Organizational Skills

Strong Work Ethic

Job description

Call Center Representative - Alorica Alabang Site

TalentLink Outsourcing

On-site - Muntinlupa • High/Senior High School • Full-time

Job Description

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits of ALORICA PH!

• Earn ₱18K up to ₱37K/monthly salary range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team

Qualifications

• English Language
• Customer Service
• Call Centre
• Problem Solving
• Team Player
• Account Management
• Technical Skills
• Interpersonal Skills
• Organizational Skills
• Strong Work Ethic

Working Location

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