Call Center Representative - Alorica Cubao Site

TalentLink Outsourcing; Quezon City; On-site; PHP 200,880 - 412,920; Full time

Benefits offered by this job

Paid Training

13th Month Pay

Vacation Leave

Anniversary Bonus

Annual Performance Increase

Job summary

A leading outsourcing company in Quezon City is seeking a Call Center Representative to handle customer inquiries via phone, email, and chat. This role requires no prior experience and is open to high school graduates and college undergraduates. Competitive salary of ₱18K to ₱37K monthly with benefits including paid training, vacation leave, and performance bonuses.

Qualifications

• No BPO experience needed; training provided.
• Open to high school graduates and college undergraduates.
• Strong work ethic and problem-solving skills required.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.

Skills

Customer Service

Problem Solving

Interpersonal Skills

Team Player

Technical Skills

Organizational Skills

Strong Work Ethic

Education

High School Diploma

College Fresh Graduates

Job description

Overview

Call Center Representative - Alorica Cubao Site

TalentLink Outsourcing

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits

• Earn ₱18K up to ₱37K/monthly salary range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team

English Language Customer Service Call Centre Problem Solving Team Player Account Management Technical Skills Interpersonal Skills Organizational Skills Strong Work Ethic

Working Location

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