CSR Voice and Non-Voice

Synlink Recruitment Outsourcing Co. Inc.

Quezon City

On-site

PHP 201,000 - 268,000

Full time

14 days+

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Benefits offered by this job

Incentives

HMO

Flexible Hours

Job summary

Synlink Recruitment Outsourcing Co. Inc. in Quezon City is seeking a front-line customer service role on-site with no prior experience required.

The position welcomes high school graduates and offers full-time hours with flexible work-life balance. You will handle inquiries via voice and non-voice channels and support clients to resolve issues efficiently.

Qualifications

Provide exceptional customer service to clients via voice and non-voice channels.
No prior experience required; on-site role at Quezon City.
High_/Senior high school graduates accepted.

Responsibilities

Provide exceptional customer service to clients via voice and non-voice channels.
Assist customers with inquiries, resolving issues efficiently and effectively.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to enhance customer experience and satisfaction.
Utilize company software and tools for order processing and issue tracking.

Skills

Customer service

English language

Team player

Interpersonal skills

Technical skills

Salesforce

Financial literacy

Organizational skills

People skills

Call center

Education

High school diploma or equivalent

Tools

Salesforce

Job description

Synlink Recruitment Outsourcing Co. Inc.

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Incentives

Insurance Health & Wellness

HMO

Work-Life Balance

Flexible Hours

Description

Provide exceptional customer service to clients via voice and non-voice channels.
Assist customers with inquiries, resolving issues efficiently and effectively.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to enhance customer experience and satisfaction.
Utilize company software and tools for order processing and issue tracking.

Call Centre Discretion Interpersonal Skills Back Office Support Customer Service English Language Technical Skills Team Player Salesforce Financial Literate Organizational Skills People Skills

HR Manager Synlink Recruitment Outsourcing Co. Inc.

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