Customer Service Agent

Synlink Recruitment Outsourcing Co. Inc.; Las Piñas; On-site; PHP 200,880 - 290,160; Full time

Benefits offered by this job

HMO

Incentives

Government mandated benefits

Job summary

Synlink Recruitment Outsourcing Co. Inc. is hiring an on-site Recruitment Sourcing Associate in Las Piñas. No experience required; a high school diploma is acceptable for full-time work.

You will talk to customers, listen to their needs, find answers using company guides, type clear notes, and escalate complex cases to supervisors. Your daily tasks support a friendly, efficient team.

This role includes health benefits (HMO) and incentives as part of recognition.

Qualifications

• No prior experience required.
• High School diploma accepted for full-time work.

Responsibilities

• Talk to customers: answer incoming calls or make outgoing calls with a helpful attitude.
• Listen and understand customer needs or problems.
• Find answers: use company guides and training to provide correct information or resolve issues.
• Type and record: log each interaction with clear notes in the system.
• Pass on hard cases: escalate complex issues to supervisor or appropriate team.
• Hit team goals: maintain efficient, accurate, high-quality conversations to meet daily targets.

Skills

Customer service

Active listening

Communication

Data entry

Education

High School diploma

Job description

Synlink Recruitment Outsourcing Co. Inc.

On-site - Las Pinas No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Talk to Customers: Answer incoming calls or make outgoing calls with a helpful and friendly attitude.

Listen and Understand: Pay close attention to what the customer needs or what their problem is.

Find Answers: Use company tools, guides, and training to give correct information or solve issues.

Type and Record: Keep track of every interaction by typing clear notes into the computer system.

Pass on Hard Cases: Send complex problems to a supervisor or the right team when you cannot fix them yourself.

Hit Team Goals: Keep talks efficient, accurate, and high-quality to meet daily performance targets.

Recruitment Sourcing Associate Synlink Recruitment Outsourcing Co. Inc.

Active within seven days