CSR (Open for Fresh Grad & Tenured)

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 201,000 - 335,000; Full time

Job summary

A recruitment outsourcing company in Metro Manila is seeking customer support representatives to handle calls, emails, and chats. No prior experience is required, making this an ideal opportunity for high school graduates to begin their careers. Strong communication skills are essential to resolve customer issues efficiently and provide accurate information about products and services.

Qualifications

• No call center experience is needed.
• No call center experience needed.
• Excellent communication skills.

Responsibilities

• Handle incoming calls, emails, or chats from customers.
• Resolve customer concerns and complaints efficiently.
• Provide accurate information about products and services.
• Document all customer interactions clearly.

Skills

Strong communication skills

Education

High school graduate

Job description

Responsibilities

• Handle incoming calls, emails, or chats from customers in a timely and professional manner
• Resolve customer concerns, issues, and complaints with empathy and efficiency
• Provide accurate information about products, services, policies, and procedures
• Document all customer interactions in the system clearly and accurately

Qualifications

• High school graduates (and up!)
• No call center experience needed
• Strong communication skills