CSR - Financial Account - Paid Training

Recruitify_HR; Malabon; On-site; PHP 246,000 - 357,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Job summary

Recruitify_HR is hiring Financial Customer Service Representatives to support clients with account inquiries, billing, and transactions. You will handle inquiries via phone, chat, or email, assist with payments and updates, and document all interactions for accuracy.

Shifts include nights, weekends, and holidays with paid training on financial processes. Candidates should be a High School graduate or higher, have strong English communication, and be willing to work on-site in Metro Manila.

Qualifications

• Strong English communication and customer-facing skills.
• Ability to stay detail-oriented in handling inquiries and transactions.
• Basic computer literacy and comfort with multitasking.
• Willingness to work on-site in Metro Manila.

Responsibilities

• Respond to financial inquiries via phone, chat, or email.
• Assist with payments, account updates, and billing questions.
• Document all interactions in the system.
• Escalate complex issues to supervisors.
• Maintain productivity, quality, and client satisfaction metrics.

Skills

Strong English communication

Customer-focused

Detail-oriented

Basic computer literacy

Education

High School diploma

Tools

On-site work readiness

Job description

Job Description

We are hiring Financial Customer Service Representatives to assist clients with account inquiries, billing, and transactions while providing accurate, professional support.

Responsibilities

• Respond to financial inquiries via phone, chat, or email
• Assist with payments, account updates, and billing questions
• Document all interactions in the system
• Escalate complex issues to supervisors
• Maintain productivity, quality, and client satisfaction metrics

Schedule & Training

• Shifts include nights, weekends, and holidays
• Paid training on financial processes and systems

Requirements

• High School or Senior High School graduate (College preferred)
• Strong English communication
• Customer-focused and detail-oriented
• Basic computer literacy and multitasking ability
• Willing to work onsite in Metro Manila

Why Join Us

• Competitive salary and performance-based incentives
• Exposure to financial accounts and professional development
• Mentorship and career growth in a collaborative environment