CSR - Financial Account | Taguig Site | Competitive Salary Package

Nezda Technologies, Inc.; Taguig; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Competitive basic salary

HMO Day 1 + 3 dependents

Night Shift

Job summary

Nezda Technologies, Inc. is seeking a Customer Service Representative to support an international financial account. You will handle inquiries, provide account and service assistance, and ensure high-quality customer service while working on-site during night shifts.

The role requires 2nd Year College completion with no back subjects, international voice BPO experience, and excellent English communication. Night shift and on-site work are required.

Qualifications

• Must have completed 2nd Year College with no back subjects.
• International voice BPO experience required.
• CSR/BPO experience from any international voice account is accepted.
• Good English communication skills.
• Willing to work onsite and on a night shift.

Responsibilities

• Handle customer inquiries and concerns
• Provide account and service assistance
• Deliver excellent customer service
• Resolve concerns professionally and efficiently

Skills

English communication

International voice BPO

CSR/BPO experience

Education

2nd Year College (no back subjects)

Job description

About the role

Customer Service Representative for an International Financial Account handling customer inquiries and concerns, providing account and service assistance, and delivering excellent customer service.

Key responsibilities

• Handle customer inquiries and concerns
• Provide account and service assistance
• Deliver excellent customer service
• Resolve concerns professionally and efficiently

About you

• Must have completed 2nd Year College with no back subjects
• International voice BPO experience required
• CSR/BPO experience from any international voice account is accepted
• Good English communication skills
• Willing to work onsite and on a night shift

Benefits

• Competitive basic salary
• Allowances on top of basic salary, to be discussed during Job Offer
• HMO Day 1 + 3 dependents
• Weekends Off
• Night Shift
• Career growth opportunities