CSR - Consumer Electronics

Recruitify_HR; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading recruitment agency is seeking a Customer Service Representative in Quezon City. The role involves helping customers with consumer electronics, addressing inquiries and complaints, and supporting sales. Ideal candidates should have 3-5 years of experience, excellent communication skills, and the ability to work on-site. This position offers a dynamic environment in the heart of Metro Manila, with a focus on customer satisfaction and product knowledge.

Qualifications

• 3-5 years of customer care experience in a relevant sector.
• Excellent communication and interpersonal skills.
• Ability to work on-site in Quezon City.

Responsibilities

• Handle inbound and outbound calls efficiently.
• Assist customers with inquiries regarding electronic products.
• Address customer complaints and provide effective solutions.
• Provide basic information on product features and usage.
• Support sales activities by guiding customers in product selection.

Skills

Customer Service Scheduling

Problem Solving

Team Player

Salesforce

Strong Work Ethic

Digital Marketing

Technical Skills

Sales Pitching and Closure

Interpersonal Skills

Education

HS/SHS Graduate

Job description

On-site - Quezon City 3-5 Yrs Exp Bachelor Full-time

Job Description

A Customer Service Representative (CSR) – Consumer Electronics helps customers with products such as TVs, phones, laptops, home appliances, and other electronic devices. Their job is to assist customers before and after purchase.

Responsibilities:

• Handle inbound/outbound calls
• Assist customers with inquiries about electronic products.
• Handle customer complaints and provide solutions.
• Give basic information on product features and usage.
• Support sales and help customers choose suitable products

Requirements:

• HS/SHS Graduate, preferably with 3-5 years CCE
• Good communication and computer skills
• Ability to work onsite.

Interested candidates should apply now.

Customer Service Scheduling Problem Solving Team Player Salesforce Strong Work Ethic Digital Marketing Technical Skills Sales Pitching and Closure Interpersonal Skills

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