Electronics Customer Care Specialist - Onsite, 3-5 yrs

Recruitify_HR; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading recruitment agency is seeking a Customer Service Representative in Quezon City. The role involves helping customers with consumer electronics, addressing inquiries and complaints, and supporting sales. Ideal candidates should have 3-5 years of experience, excellent communication skills, and the ability to work on-site. This position offers a dynamic environment in the heart of Metro Manila, with a focus on customer satisfaction and product knowledge.

Qualifications

• 3-5 years of customer care experience in a relevant sector.
• Excellent communication and interpersonal skills.
• Ability to work on-site in Quezon City.

Responsibilities

• Handle inbound and outbound calls efficiently.
• Assist customers with inquiries regarding electronic products.
• Address customer complaints and provide effective solutions.
• Provide basic information on product features and usage.
• Support sales activities by guiding customers in product selection.

Skills

Customer Service Scheduling

Problem Solving

Team Player

Salesforce

Strong Work Ethic

Digital Marketing

Technical Skills

Sales Pitching and Closure

Interpersonal Skills

Education

HS/SHS Graduate

Job description

A leading recruitment agency is seeking a Customer Service Representative in Quezon City. The role involves helping customers with consumer electronics, addressing inquiries and complaints, and supporting sales. Ideal candidates should have 3-5 years of experience, excellent communication skills, and the ability to work on-site. This position offers a dynamic environment in the heart of Metro Manila, with a focus on customer satisfaction and product knowledge.