Electronics Customer Experience Specialist

Recruitify_HR; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A staffing agency is seeking a Customer Service Representative (CSR) in Quezon City, Philippines, to support customers with consumer electronics including TVs, phones, and home appliances. Responsibilities include answering inquiries, resolving complaints, and assisting in product selection. Ideal candidates are HS/SHS graduates with a minimum of 3-5 years' experience in customer care, effective communication skills, and ability to work onsite.

Qualifications

• Preferably 3-5 years of experience in customer care.
• Ability to communicate effectively with customers.
• Strong computer literacy.

Responsibilities

• Handle inbound/outbound calls.
• Assist customers with inquiries about electronic products.
• Handle customer complaints and provide solutions.
• Give basic information on product features and usage.
• Support sales and help customers choose suitable products.

Skills

Good communication skills

Computer skills

Education

HS/SHS Graduate

Job description

A staffing agency is seeking a Customer Service Representative (CSR) in Quezon City, Philippines, to support customers with consumer electronics including TVs, phones, and home appliances. Responsibilities include answering inquiries, resolving complaints, and assisting in product selection. Ideal candidates are HS/SHS graduates with a minimum of 3-5 years' experience in customer care, effective communication skills, and ability to work onsite.