CSR Agent: Paid Training, Start ASAP, Growth & Benefits

Caldwell Communications; Valenzuela; On-site; PHP 268,000 - 357,000; Full time

Benefits offered by this job

Competitive Salary

13th Month Pay

HMO with 3 beneficiaries on Day One

Maternity/Paternity Leave 20%

Career growth opportunities

Life Insurance

Job summary

Caldwell Communications in the Philippines is seeking customer service representatives for onsite roles. You will handle calls, provide information, and assist clients to resolve concerns.

We welcome college graduates or those with BPO experience. English communication must be excellent to above-average. Growth opportunities and a balanced work-life environment are part of the package.

Qualifications

• Excellent to above-average English communication skills.
• BPO experience is a plus but not necessary.
• Open to candidates who completed college; no experience required.

Responsibilities

• Answers phone calls and provides important information/ assistance to clients.
• Checks mail, fax, and internet mail to provide customer assistance.
• Communicates with customers on the phone or using written correspondence to take care of concerns.
• Answers participant questions and talks to participants to understand what information is being asked.

Skills

English communication

BPO experience

Education

College completion

Job description

Caldwell Communications in the Philippines is seeking customer service representatives for onsite roles. You will handle calls, provide information, and assist clients to resolve concerns.

We welcome college graduates or those with BPO experience. English communication must be excellent to above-average. Growth opportunities and a balanced work-life environment are part of the package.