CSR Agent - Content Moderator Non-Voice - Paid Training

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 201,000 - 290,000; Part time

Benefits offered by this job

Performance incentives

HMO with 3 beneficiaries

13th Month Pay

Retirement/Life Insurance

Work-life Balance Programs

Work-life balance

Job summary

A leading communications consultancy in Quezon City is seeking a part-time CSR Agent - Content Moderator. This on-site role offers paid training and does not require prior experience. Candidates will handle customer inquiries while matching their demands to the company's solutions. The position comes with a friendly work environment, performance incentives, HMO with 3 free beneficiaries from Day One, and opportunities for career growth. Overall, it promises a rewarding experience and work-life balance.

Qualifications

• No experience required.

Responsibilities

• Communicates with customer on the phone or by written correspondence to deal with concerns.
• Resolves customer issues on the first call/contact whenever possible.
• Matching customers’ demands to Clients’ products.
• Using influencing abilities to recover from objections.
• Communicating specific information to clients and sharing understanding with colleagues.

Job description

CSR Agent - Content Moderator Non-Voice - Paid Training

Caldwell Communications Consultancy Philippines

On-site - Quezon City

No Exp Required Bachelor Part-time

Job Description

We are continuously looking for candidates for our team.

Accounts that we can offer: Travel, Sales, Healthcare, Financial, Collections and Telco account.

Responsibilities

• Communicates with customer on the phone or by way of written correspondence to deal with concerns.
• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Matching customers’ demands to Clients’ products and solutions and services
• Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in
• Communicating specific information to internal and external clients and sharing understanding with colleagues

Qualifications

• No experience required.

What Do We Offer?

• An open, friendly and professional work environment.
• A professionally and personally rewarding career.
• Opportunities to grow and be promoted within the company.
• Performance incentives and employee perks and benefits.
• 13th Month Pay.
• HMO with 3 free Beneficiaries on Day One.
• 20% ND Maternity/Paternity Leave.
• Opportunity for rapid career growth for Top Performers.
• Retirement/Life Insurance for Qualified Staff.
• Work-life Balance Processes and Programs.

APPLY NOW!