Content Moderator Pure Non-Voice - Paid Training

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 167,400 - 234,360; Part time

Benefits offered by this job

HMO with 3 free Beneficiaries on Day One

13th Month Pay

Retirement/Life Insurance for Qualified Staff

Performance incentives and employee perks

Job summary

Caldwell Communications Consultancy Philippines is looking for a Content Moderator for a part-time, on-site position in Quezon City. The role requires effective communication with customers and resolving issues on the first contact. No prior experience is necessary; however, candidates should possess a Bachelor's degree. The company offers a friendly work environment, opportunities for growth, performance incentives, and a comprehensive benefits package including HMO, 13th Month Pay, and retirement insurance.

Qualifications

• No experience required.
• Ability to communicate effectively with customers.
• Strong problem-solving skills.

Responsibilities

• Communicate with customers to address concerns.
• Resolve issues on first contact without transfers.
• Match customer demands with products and services.

Education

Bachelor

Job description

Content Moderator Pure Non-Voice - Paid Training

Caldwell Communications Consultancy Philippines

On-site - Quezon City; No Exp Required; Bachelor; Part-time

Responsibilities

• Communicates with customer on the phone or by way of written correspondence to deal with concerns.
• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Matching customers’ demands to Clients’ products and solutions and services
• Using settlement and influencing abilities to recover from objections and achieve the customers’ buy‑in
• Communicating specific information to internal and external clients and sharing understanding with colleagues

What Do We Offer?

• An open, friendly and professional work environment.
• A professionally and personally rewarding career.
• Opportunities to grow and be promoted within the company.
• Performance incentives and employee perks and benefits.
• 13th Month Pay
• HMO with 3 free Beneficiaries on Day One
• 20% ND Maternity/Paternity Leave
• Opportunity for rapid career growth for Top Performers
• Retirement/Life Insurance for Qualified Staff
• Work-life Balance Processes and Programs

Working Location

Quezon City, Philippines