Non-Voice CSR & Content Moderator — Paid Training & Growth

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 201,000 - 290,000; Part time

Benefits offered by this job

Performance incentives

HMO with 3 beneficiaries

13th Month Pay

Retirement/Life Insurance

Work-life Balance Programs

Job summary

A leading communications consultancy in Quezon City is seeking a part-time CSR Agent - Content Moderator. This on-site role offers paid training and does not require prior experience. Candidates will handle customer inquiries while matching their demands to the company's solutions. The position comes with a friendly work environment, performance incentives, HMO with 3 free beneficiaries from Day One, and opportunities for career growth. Overall, it promises a rewarding experience and work-life balance.

Qualifications

• No experience required.

Responsibilities

• Communicates with customer on the phone or by written correspondence to deal with concerns.
• Resolves customer issues on the first call/contact whenever possible.
• Matching customers’ demands to Clients’ products.
• Using influencing abilities to recover from objections.
• Communicating specific information to clients and sharing understanding with colleagues.

Job description

A leading communications consultancy in Quezon City is seeking a part-time CSR Agent - Content Moderator. This on-site role offers paid training and does not require prior experience. Candidates will handle customer inquiries while matching their demands to the company's solutions. The position comes with a friendly work environment, performance incentives, HMO with 3 free beneficiaries from Day One, and opportunities for career growth. Overall, it promises a rewarding experience and work-life balance.