Content Moderator Pure Non-Voice - CSR

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 201,000 - 335,000; Part time

Benefits offered by this job

13th Month Pay

HMO with 3 free Beneficiaries on Day One

20% ND Maternity/Paternity Leave

Retirement/Life Insurance for Qualified Staff

Performance incentives and employee perks

Job summary

A communications consultancy in Quezon City is looking for candidates to join their team for part-time roles. No prior experience is needed, making it an excellent opportunity for those looking to start their career. The position involves communicating with customers to address their concerns and match their needs with company's offerings. The role comes with several perks, including performance incentives, a friendly work environment, and growth opportunities.

Qualifications

• No prior experience required for applicants.
• Ability to effectively communicate with customers.
• On-site role in Quezon City.

Responsibilities

• Communicates with customers on phone or in writing to address concerns.
• Resolves customer issues on the first contact whenever possible.
• Matches customer demands with products and services.
• Uses settlement and influencing skills to recover objections and secure purchase decisions.
• Shares information with internal and external clients and collaborates with colleagues.

Skills

Customer service

Verbal communication

Phone support

Education

Bachelor's Degree

Job description

Caldwell Communications Consultancy Philippines

On-site - Quezon City No Exp Required Bachelor Part-time

Job Description

We are continuously looking for candidates for our team

Accounts that we can offer: Travel, Sales, Healthcare, Financial, Collections and Telco account

Responsibilities

• Communicates with customer on the phone or by way of written correspondence to deal with concerns.
• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Matching customers’ demands to Clients’ products and solutions and services
• Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in
• Communicating specific information to internal and external clients and sharing understanding with colleagues

What Do We Offer?

• An open, friendly and professional work environment.
• A professionally and personally rewarding career.
• Opportunities to grow and be promoted within the company.
• Performance incentives and employee perks and benefits.
• 13th Month Pay
• HMO with 3 free Beneficiaries on Day One
• 20% ND Maternity/Paternity Leave
• Opportunity for rapid career growth for Top Performers
• Retirement/Life Insurance for Qualified Staff
• Work-life Balance Processes and Programs

Application

No experience required

APPLY NOW!