Credit Collections Specialist — Multilingual & Customer Care

MMSU Global Association, Inc.; Quezon City; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Basic pay with performance bonus

HMO after 3 months

Free pre-employment medical exam

Life insurance and government-mandated

Day shift

Wellness Leave & Birthday Leave

Job summary

Home Credit is seeking a collector to manage outgoing and incoming calls about dues and contracts. You will inform clients of due dates and duties, and negotiate payment arrangements while maintaining professionalism.

The role requires clear communication in Tagalog and English, basic computer skills, and the ability to multitask in a fast-paced environment at the Spark Place Cubao area in Quezon City.

Qualifications

• Excellent communication in Tagalog and English, written and oral.
• Basic computer skills required.
• Able to multitask and be adaptable and assertive.

Responsibilities

• Handle outgoing and incoming collection calls.
• Inform clients about due months, due dates, contract details.
• Collect overdue debts via phone and arrange payment plans.
• Handle mail and admin tasks for Early Collections Department.

Skills

Communication (Tagalog/English)

Basic computer skills

Multitasking

Assertive

Education

High School diploma

Job description

Home Credit is seeking a collector to manage outgoing and incoming calls about dues and contracts. You will inform clients of due dates and duties, and negotiate payment arrangements while maintaining professionalism.

The role requires clear communication in Tagalog and English, basic computer skills, and the ability to multitask in a fast-paced environment at the Spark Place Cubao area in Quezon City.