Bilingual Collections Specialist – Negotiation & Payments (Onsite)

MONEE (CREDIT) FINANCE PHILIPPINES, INC.; Taguig; Hybrid; PHP 201,000 - 357,000; Full time

Job summary

MONEE (CREDIT) FINANCE PHILIPPINES, INC. is seeking a Collections Specialist to handle outbound calls, inform clients about due dates and balances, and negotiate payment arrangements.

The role emphasizes professionalism and accurate information during client interactions. The position requires bilingual English-Tagalog communication, basic computer skills, and the willingness to work onsite in Ortigas or BGC.

Qualifications

• Excellent communication in Tagalog and English.
• Basic computer proficiency and internet skills.
• Ability to multitask and adapt quickly.
• Willingness to work onsite in Ortigas and BGC.
• High School graduate or Vocational Diploma.

Responsibilities

• Handle outbound collection calls.
• Inform clients about due dates, outstanding balances, contract details, and payment obligations.
• Follow up on overdue accounts and negotiate payment arrangements with clients.
• Propose appropriate solutions to clients with past-due accounts.
• Maintain professionalism by handling calls politely, confidently, and assertively while providing accurate information.

Skills

Bilingual communication

Basic computer skills

Multitasking

Adaptability

Assertiveness

Education

High School diploma

Vocational diploma

Job description

MONEE (CREDIT) FINANCE PHILIPPINES, INC. is seeking a Collections Specialist to handle outbound calls, inform clients about due dates and balances, and negotiate payment arrangements.

The role emphasizes professionalism and accurate information during client interactions. The position requires bilingual English-Tagalog communication, basic computer skills, and the willingness to work onsite in Ortigas or BGC.