Collections Specialist – Outbound Calls & Bonuses

HC Consumer Finance; Philippines; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Commission

Performance Bonus

Incentives

Job summary

Home Credit Philippines is hiring for an on-site Collections role in Quezon City. The position requires handling outgoing and incoming collection calls, negotiating payment arrangements, and delivering professional, accurate information to clients.

Candidate should be able to multitask, be highly adaptable, and assertive. On-site work in Cubao/Quezon City with benefits including basic pay plus monthly performance bonuses and statutory benefits.

Qualifications

• Must have basic computer skills.
• Should be able to multi-task, highly adaptable, and assertive.

Responsibilities

• Handle outgoing and incoming collection calls.
• Collect overdue debts via phone - suggest solutions to not paying clients and make arrangements about payments.
• Handle calls politely, professionally and assertively, provide accurate information.
• Handle mail and other administrative activities according to needs of Early Collections Department.

Skills

Basic computer skills

Multitasking

Adaptable

Assertive

Education

High School Diploma

Grade 10

Vocational Diploma

Job description

Home Credit Philippines is hiring for an on-site Collections role in Quezon City. The position requires handling outgoing and incoming collection calls, negotiating payment arrangements, and delivering professional, accurate information to clients.

Candidate should be able to multitask, be highly adaptable, and assertive. On-site work in Cubao/Quezon City with benefits including basic pay plus monthly performance bonuses and statutory benefits.