Credit Collections Specialist — Bilingual (Tagalog/English)

Uc Bcf; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Monthly bonus

HMO after 3 months

Pre-employment medical exam

Life insurance and government-mandated

Day shift

Wellness Leave & Birthday Leave

Job summary

Home Credit in Quezon City is seeking a collections agent to handle outbound and inbound calls, inform clients of due amounts and contract details, and negotiate payment arrangements. The role requires bilingual fluency in Tagalog and English, basic computer skills, and the ability to multi-task with professionalism.

The position offers a day shift, HMO after 3 months, and other government-mandated benefits as part of a supportive workforce.

Qualifications

• Excellent communication skills in Tagalog and English (written & oral).
• Basic computer skills required.
• Able to multi-task, highly adaptable and assertive.

Responsibilities

• Handle outgoing and incoming collection calls.
• Inform clients about due months, due dates, and contract details.
• Collect overdue debts by phone and propose payment arrangements.
• Handle calls politely, professionally and assertively with accurate information.
• Manage mail and other admin tasks for Early Collections Department.

Skills

Communication skills

Bilingual (Tagalog & English)

Basic computer skills

Multi-tasking

Adaptable

Assertive

Education

High school diploma / Grade 10 / Vocational

Job description

Home Credit in Quezon City is seeking a collections agent to handle outbound and inbound calls, inform clients of due amounts and contract details, and negotiate payment arrangements. The role requires bilingual fluency in Tagalog and English, basic computer skills, and the ability to multi-task with professionalism.

The position offers a day shift, HMO after 3 months, and other government-mandated benefits as part of a supportive workforce.