Corporate Banking Customer Service

J-K Network Services; Pasig; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Government mandated Benefits

HMO

13th month pay

Leave Credits

Joining Bonus

Job summary

A leading IT company in the Philippines is seeking a Corporate Banking Customer Service representative. This role involves responding to customer inquiries through various channels, assisting with order placements, and ensuring accurate records. Fresh graduates and undergraduates are welcome, with preferred experience in BPO. The position offers competitive salary, benefits including HMO and 13th month pay, and requires full-time work on site during graveyard shifts.

Qualifications

• Open for Fresh Graduates and Undergraduates.
• At least 1 year of work experience in CSR role is an advantage.
• Experience working in a BPO company is a plus.

Responsibilities

• Respond to customer questions/inquiries via phone call, messages, and email.
• Assist customers with order placements, billing inquiries, and service requests.
• Verify customer identity and update records securely.
• Provide accurate information about products, services, and account details.
• Ensure entries are clear, complete, and accurate.

Skills

Customer Service Skills

Problem-solving

Communication Skills

Education

Fresh Graduates or Undergraduates

Job description

Client Profile: One of the largest IT Company for over 49 years in the industry providing technology and electronics consultant.

Position: Corporate Banking Customer Service

Industry: IT Company

Location: Ortigas, Pasig City

Salary: Php18,000 – Php25,000

Schedule: Graveyard Schedule

Work Set up: Work on site

Benefits

• Government mandated Benefits
• HMO
• 13th month pay
• Leave Credits
• Joining Bonus

Job Requirements

• Open for Fresh Graduates and Undergraduates
• At least 1 year of work experience in CSR role is advantage
• Experience working in BPO company is a plus
• Willing to work fully on site at graveyard shift
• Amenable to start as soon as possible

Job Responsibilities

• Respond to customer questions/inquiries via phone call, messages and email
• Assist customers with order placement, billing inquiries, and service requests.
• Verify customer identity and update records securely.
• Provide accurate information about products, services, and account details.
• Ensures entries are clear, complete, and accurate.

Recruitment Process

• Online interview and Face to Face
• Initial interview
• 2nd interview
• Final interview
• JOB OFFER

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