Customer Service Representative (Corporate Banking)

J-K Network Services; Pasig; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Government mandated Benefits

HMO

13th month pay

Leave Credits

Joining Bonus

Job summary

A leading IT company is seeking a Corporate Banking Relationship Agent in Pasig City. Responsibilities include assisting customers with inquiries, order placements, and payment issues, working fully on-site during graveyard shifts. Suitable for fresh graduates and individuals with prior customer service experience. The position offers competitive salary and benefits like HMO, 13th-month pay, and joining bonus.

Qualifications

• Open for Fresh Graduates and Undergraduates.
• At least 1 year of work experience in CSR role is an advantage.
• Experience working in BPO company is a plus.
• Willing to work fully on site at graveyard shift.
• Amenable to start as soon as possible.

Responsibilities

• Respond to customer questions/inquiries via phone call, messages, and email.
• Assist customers with order placement, billing inquiries, and service requests.
• Verify customer identity and update records securely.
• Provide accurate information about products, services, and account details.

Job description

Client Profile: One of the largest IT Company for over 49 years in the industry providing technology and electronics consultant.

Position: Corporate Banking Relationship Agent (CSR)

Industry: IT Company

Location: Ortigas, Pasig City

Salary: Php18,000 – Php25,000

Schedule: Graveyard Schedule

Work Set up: Work on site

Benefits:

• Government mandated Benefits
• HMO
• 13th month pay
• Leave Credits
• Joining Bonus

Job Requirements:

• Open for Fresh Graduates and Undergraduates
• At least 1 year of work experience in CSR role is advantage
• Experience working in BPO company is a plus
• Willing to work fully on site at graveyard shift
• Amenable to start as soon as possible

Job Responsibilities:

• Respond to customer questions/inquiries via phone call, messages and email
• Assist customers with order placement, billing inquiries, and service requests.
• Verify customer identity and update records securely.
• Provide accurate information about products, services, and account details.Ensures entries are clear, complete, and accurate.

Recruitment Process:

• Online interview and Face to Face
• Initial interview
• 2nd interviewFinal interview