Call Center Agent (Online Interview Only)

J-K Network Services; Pasig; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Government-mandated benefits

HMO coverage

13th Month Pay

Leave credits

Joining bonus

Job summary

A leading IT company in the Philippines is looking for a Call Center Agent for an on-site position. The role involves responding to customer inquiries and supporting order processing. Ideal candidates are open to fresh graduates and possess some experience in customer service or BPO settings. The position offers a salary ranging from Php18,000 to Php25,000, along with attractive benefits including HMO coverage and a signing bonus.

Qualifications

• Open to fresh graduates and undergraduates.
• At least 1 year of CSR experience is an advantage.
• BPO experience is a plus.

Responsibilities

• Respond to customer inquiries via phone calls, email, and messaging platforms.
• Assist customers with order processing and billing concerns.
• Provide accurate information regarding products and services.
• Ensure all documentation and system entries are accurate.

Skills

Customer Service Skills

Communication Skills

Problem-Solving Skills

Education

High School Diploma or equivalent

Job description

Client Profile: One of the largest IT Company for over 49 years in the industry providing technology and electronics consultant.

Position: Call Center Agent (Online Interview Only)

Industry: IT Company

Location: Ortigas, Pasig City

Salary: Php18,000 – Php25,000 with Signing bonus

Schedule: Graveyard Schedule

Work Set up: Work on site

Benefits

• Government-mandated benefits
• HMO coverage
• 13th Month Pay
• Leave credits
• Joining bonus

Job Responsibilities

• Respond to customer inquiries via phone calls, email, and messaging platforms
• Assist customers with order processing, billing concerns, and service requestsVerify customer identity and securely update account records
• Provide accurate information regarding products, services, and account details
• Ensure all documentation and system entries are clear, complete, and accurate

Job Requirements

• Open to fresh graduates and undergraduates
• At least 1 year of CSR experience is an advantage
• BPO experience is a plus
• Willing to work full