Coordinator - Recruitment Administration

Weareams; Manila; Hybrid; PHP 335,000 - 469,000; Full time

Benefits offered by this job

Growth opportunities

Medical care and life insurance

Volunteer day

Hybrid work model

Job summary

AMS is seeking a Coordinator - Recruitment Administration in Manila to join a global team dedicated to delivering talent strategies. The role focuses on candidate care, helpdesk support, and overall administrative support for the recruitment process.

You will work on a US schedule in a hybrid setup, collaborating with recruiters and client partners to ensure smooth operations and timely reporting. A customer-service mindset and strong English communication are essential.

Qualifications

• Excellent English written and verbal communication.
• Experience delivering high-quality customer service and candidate care.
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Able to work on a US schedule (9:00 PM – 6:00 AM PHT) in a hybrid setup.

Responsibilities

• Oversees recruitment administration activities such as offer extension, video interviewing, help desk support, ATS updates, and pre-employment screening.
• Manages ad-hoc administrative tasks to support the recruitment process.
• Prepares and shares daily, weekly, monthly, and quarterly reports within deadlines.
• Maintains strong relationships with recruiters, client partners, and account stakeholders.
• Keeps stakeholders informed about processes and escalates issues as needed.
• Handles day-to-day queries and supports continuous improvement within the team.
• Embraces new technologies and system rollouts to support the team.

Skills

English communication

Customer service

MS Office

US schedule

Tools

Microsoft Office

Job description

Global, inclusive and innovative - welcome to AMS, where talent connects across cultures and backgrounds to shape the future of work.

We work with leading organizations to design and deliver talent strategies that bring together people, process, data and technology, helping millions of people find meaningful work every year. Our diverse, connected community collaborates to create results for clients and opportunities for our people to learn, grow and make an impact.

At AMS, we look for people who bring more than experience, and we welcome different perspectives and ways of thinking.

What if your skills mattered more than your job title?

At AMS, we’re building teams that are curious, collaborative, and committed to doing great work. We’re looking for a Coordinator - Recruitment Administration who enjoys learning and values teamwork. If you bring strong customer service experience, have a passion for candidate care and helpdesk support, and possess excellent English communication, and excited to grow in a supportive environment, you might be exactly who we’re looking for.

Key Accountabilities

What you’ll do:

• Oversees account-specific administration activities such as offer extension, video interviewing, help desk support, applicant tracking system updates, and pre-employment screening
• Managing various ad-hoc administration activities to support the effective running of the recruitment process
• Collaborating on or completing daily, weekly, monthly, and quarterly reports accurately as required within the set deadlines
• Building and maintaining strong working relationships between all parties including recruiters, client partners, and other account stakeholders
• Ensuring stakeholders are continually appraised and updated on the relevant processes
• Management of day-to-day queries relating to their area of responsibility, ensuring all are dealt with in an effective and timely manner and escalated where necessary
• Participating in continuous improvement implementation within the immediate team
• Fully utilizes technology and other rollouts and changes implemented to the team

Skills & Requirements

• Strong English communication skills (written and verbal)
• Proven customer service experience, with a passion for candidate care, administrative tasks, and helpdesk support
• Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint
• Ability to work on a US schedule (9:00 PM – 6:00 AM PHT) in a hybrid setup

Why AMS?

At AMS, we come from every walk of life - and that’s what makes us unique. Our culture is open, inclusive and built on trust. We empower our people with the flexibility and autonomy to work in ways that bring out their best. We offer career opportunities in every direction you want to explore.

We offer

• Growth and development focused on your strengths
• The opportunity to develop a career within one of the world’s leading organisations specialising in talent and workforce solutions.
• A team that values being Passionate, Bold, and Authentic
• Supportive communities such as our Employee Resource Groups (ERGs)
• Volunteer day - you getone additional paid day off each year to volunteerfor a cause that matters to you
• A competitive reward and benefits package (private medical care, life insurance, etc.)
• Flexibility in how and where you work
• Hybrid model

*Details may vary slightly depending on your location, local labour law, etc.

Our statement

We’re committed to creating an environment where everyone feels a sense of belonging. We welcome applicants from all backgrounds and encourage people with diverse skills, perspectives, and experiences to apply. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.

If you require any accommodations or have any accessibility needs, please reach out via email [emailprotected] or make a member of our Talent Acquisition team aware at any time.