Construction Admin Assistant: CRM & Project Growth

Outsourcey Global, Inc.; Taguig; On-site; PHP 446,000 - 670,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Job summary

Outsourcey Global, Inc. is seeking an administrative professional to join our team in the Philippines. You will handle client onboarding in Accelo, keep CRM records up-to-date, and manage quotes, invoices, and inquiries to support project progression.

The role emphasizes strong organization, precise documentation, and proactive communication with clients and internal teams to ensure smooth operations and timely cash flow.

Qualifications

• Experience in administration or customer service within construction, trades, or project-based industry preferred
• Strong organisational skills with ability to manage multiple tasks, projects and follow-ups
• Experience using CRM and project management software such as Accelo or Estimate One
• Confident communication skills for phone enquiries and professional client relationships
• High attention to detail when managing job files, project documentation, measurements, and customer records
• Ability to interpret tender documentation and identify information for estimating and quoting teams
• Proactive follow-up with clients for outstanding information such as measurements, colour selections, and site access details
• Competent using Microsoft Office, email management systems, and cloud storage

Responsibilities

• Manage initial client setup and onboarding within Accelo
• Close out completed customers, projects, and sales opportunities in CRM
• Monitor and follow up on outstanding quotes, active jobs, and unpaid invoices
• Respond to incoming customer enquiries via phone, email, and website submissions
• Manage shared administration inboxes and provide coverage when key members are unavailable
• Maintain and update CRM records including job notes, client contacts, site details, and progress
• Upload and organize site photos, plans, measurements, and documentation from TimeTree and other systems
• Track quote activity and maintain reporting on status (won, lost, pending)

Skills

Organisational skills

Communication

Time management

Multitasking

Professional client relations

Tools

Accelo

Estimate One

CRM software

Microsoft Office

Job description

Outsourcey Global, Inc. is seeking an administrative professional to join our team in the Philippines. You will handle client onboarding in Accelo, keep CRM records up-to-date, and manage quotes, invoices, and inquiries to support project progression.

The role emphasizes strong organization, precise documentation, and proactive communication with clients and internal teams to ensure smooth operations and timely cash flow.