Construction Admin Assistant

Outsourcey Global, Inc.; Taguig; On-site; PHP 446,000 - 670,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Job summary

Outsourcey Global, Inc. is seeking an administrative professional to join our team in the Philippines. You will handle client onboarding in Accelo, keep CRM records up-to-date, and manage quotes, invoices, and inquiries to support project progression.

The role emphasizes strong organization, precise documentation, and proactive communication with clients and internal teams to ensure smooth operations and timely cash flow.

Qualifications

• Experience in administration or customer service within construction, trades, or project-based industry preferred
• Strong organisational skills with ability to manage multiple tasks, projects and follow-ups
• Experience using CRM and project management software such as Accelo or Estimate One
• Confident communication skills for phone enquiries and professional client relationships
• High attention to detail when managing job files, project documentation, measurements, and customer records
• Ability to interpret tender documentation and identify information for estimating and quoting teams
• Proactive follow-up with clients for outstanding information such as measurements, colour selections, and site access details
• Competent using Microsoft Office, email management systems, and cloud storage

Responsibilities

• Manage initial client setup and onboarding within Accelo
• Close out completed customers, projects, and sales opportunities in CRM
• Monitor and follow up on outstanding quotes, active jobs, and unpaid invoices
• Respond to incoming customer enquiries via phone, email, and website submissions
• Manage shared administration inboxes and provide coverage when key members are unavailable
• Maintain and update CRM records including job notes, client contacts, site details, and progress
• Upload and organize site photos, plans, measurements, and documentation from TimeTree and other systems
• Track quote activity and maintain reporting on status (won, lost, pending)

Skills

Organisational skills

Communication

Time management

Multitasking

Professional client relations

Tools

Accelo

Estimate One

CRM software

Microsoft Office

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Profile Requirements:

• Previous administration or customer service experience within the construction, trades, or project-based industry preferred
• Strong organisational skills with the ability to manage multiple tasks, projects, and follow-ups simultaneously
• Experience using CRM and project management software such as Accelo, Estimate One, or similar platforms
• Confident communication skills with the ability to handle phone enquiries and maintain professional client relationships
• High attention to detail when managing job files, project documentation, measurements, and customer records
• Ability to interpret tender documentation and identify relevant information for estimating and quoting teams
• Proactive approach to following up clients for outstanding information including measurements, colour selections, and site access details
• Competent computer skills across Microsoft Office, email management systems, and cloud-based file storage platforms

Core responsibilities:

• Manage initial client setup and onboarding within Accelo, ensuring all customer information is accurately entered and maintained
• Close out completed customers, projects, and sales opportunities in the CRM system in a timely and organized manner
• Monitor and follow up on outstanding quotes, active jobs, and unpaid invoices to support project progression and cash flow
• Respond to incoming customer enquiries via phone, email, and website submissions with professional and timely communication
• Manage shared administration inboxes and provide administrative coverage when key team members are unavailable
• Maintain and update CRM records including job notes, client contacts, site details, and project progress updates
• Upload and organize site photos, plans, measurements, and supporting project documentation from TimeTree and other systems
• Track quote activity and maintain accurate reporting on quote statuses including won, lost, and pending opportunities

Benefits:

• Competitive salary Opportunity to shape the HR function of a rapidly growing BPO.
• Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.