Construction Admin Pro — CRM & Onboarding Expert

Outsourcey; Philippines; On-site; PHP 335,000 - 502,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Job summary

Outsourcey, based in the Philippines, is seeking an organized administrator to support customer service and project administration within a construction/trades context. You will manage client onboarding in Accelo, track quotes and invoices, and maintain accurate CRM records while communicating professionally with clients.

Strong multitasking, attention to detail, and experience with CRM/PM tools are essential.

Qualifications

• Experience in administration or customer service within construction, trades, or project-based industries preferred.
• Strong organisational skills with the ability to manage multiple tasks and follow-ups.
• Experience using CRM and project management software such as Accelo or Estimate One.
• Confident communication skills for handling phone enquiries and client relationships.
• High attention to detail when managing job files, documentation and records.
• Ability to interpret tender documentation for estimating and quoting teams.
• Proactive in following up clients for measurements, colour selections and site access details.
• Competent with Microsoft Office, emails and cloud storage platforms.

Responsibilities

• Manage initial client setup and onboarding within Accelo with accurate data entry.
• Close out completed customers, projects and sales opportunities in the CRM.
• Monitor and follow up on outstanding quotes, active jobs and unpaid invoices.
• Respond to incoming customer enquiries with professional and timely communication.
• Manage shared admin inboxes and provide coverage when team members are unavailable.
• Maintain and update CRM records including notes, contacts, site details and progress.
• Upload and organise site photos, plans, measurements and documentation from TimeTree and other systems.
• Track quote activity and report on statuses (won, lost, pending).

Skills

Organisational skills

Communication

Multitasking

Attention to detail

Client relationship management

Tools

Accelo CRM

Estimate One

CRM software

TimeTree / cloud storage

Job description

Outsourcey, based in the Philippines, is seeking an organized administrator to support customer service and project administration within a construction/trades context. You will manage client onboarding in Accelo, track quotes and invoices, and maintain accurate CRM records while communicating professionally with clients.

Strong multitasking, attention to detail, and experience with CRM/PM tools are essential.