Account Manager

Outsourcey; Manila; On-site; PHP 446,000 - 837,000; Full time

Benefits offered by this job

Competitive salary

Career growth and development opportunities

Opportunity to shape the HR function

Job summary

A leading global talent provider in Manila is seeking an experienced account manager to enhance customer onboarding and management processes. You will fulfil client action items, onboard accounts, and maintain ongoing client success. The ideal candidate will have at least 3 years of relevant experience, strong communication skills, and knowledge of Sales CRM. This role offers competitive salary and the opportunity to grow within a rapidly expanding BPO environment.

Qualifications

• Minimum of 3 years experience in customer onboarding and/or account management.
• Excellent communication skills, both written and verbal.
• Proven track record of successfully managing client relationships.

Responsibilities

• Fulfilment of client implementation action items.
• Client account onboarding.
• Ongoing account management for onboarded clients to ensure customer success.
• Outbound prospect calling and appointment scheduling.

Skills

Customer onboarding experience

Account management

Strong communication skills

Sales CRM experience

Tools

Sales CRM

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost‑efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let’s shape the future of work together!

Minimum Requirements

• Min 3 years experience in customer onboarding/account management
• Strong communication skills
• Sales CRM experience

Core Responsibilities

• Fulfilment of client implementation action items
• Client account onboarding
• Ongoing account management for onboarded clients to ensure customer success
• Outbound prospect calling and appointment scheduling

What We Are Looking For

• Minimum of 3 years experience in customer onboarding and/or account management
• Excellent communication skills, both written and verbal
• Previous experience working with a Sales CRM
• Proven track record of successfully managing client relationships and ensuring customer success

Benefits

• Competitive salary
• Opportunity to shape the HR function of a rapidly growing BPO.
• Work closely with a team of industry leaders who have successfully scaled BPOs in the past.
• Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let’s do great things together!