Concentrix Bridgetowne is now hiring for Customer Service Representative

Concentrix; Quezon City; On-site; PHP 20,000 - 30,000; Full time

Job summary

A leading customer service provider in Quezon City is looking for a Customer Service Representative. You'll provide exceptional customer service, assist with inquiries, and maintain records. Ideal candidates have a high school diploma and some experience in customer service. Strong communication skills in English are required. This fast-paced role offers growth opportunities.

Qualifications

• 0–2 years of customer service experience preferred.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide exceptional customer service to clients via various communication channels.
• Assist customers with inquiries and resolve issues in a timely manner.
• Accurately document customer interactions and maintain detailed records.

Skills

Communication skills

Problem-solving skills

Proficiency in English

Education

High School diploma or equivalent

Job description

• Provide exceptional customer service to clients via various communication channels.
• Assist customers with inquiries and resolve issues in a timely manner.
• Accurately document customer interactions and maintain detailed records.
• Collaborate with team members to enhance customer experience.
• Stay updated on product knowledge to effectively support customer needs.

Requirements

• Educational Qualifications: High School diploma or equivalent required.
• Experience Level: 0–2 years of customer service experience preferred.
• Skills and Competencies: Proficient in English language; strong verbal and written communication skills.
• Qualities and Traits: Excellent problem-solving capabilities and a customer-first mindset.
• Working Conditions: Comfortable working in a fast-paced environment and adapting to changing priorities.