Concentrix Bridgetowne - Customer Service Representative - Pioneer Account

Concentrix; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading customer service provider in Quezon City is seeking a Customer Service Representative to assist customers via phone, email, or chat. The role requires a high school diploma and offers full-time employment with no prior experience necessary. Ideal candidates should possess strong communication skills and a customer service orientation. Join our dynamic team and contribute to enhancing customer satisfaction.

Qualifications

• Educational qualifications must include a high school diploma or equivalent.
• 0–2 years of experience is acceptable.
• Must possess strong English communication skills.

Responsibilities

• Assist customers via phone, email, or chat in a professional manner.
• Resolve customer inquiries and issues effectively to enhance satisfaction.
• Provide product and service information to customers as needed.
• Document interactions with customers in the system.

Skills

Proficient in English communication

Strong customer service orientation

Patience

Empathy

Ability to work in a fast-paced environment

Education

High School Diploma or equivalent

Job description

Concentrix Bridgetowne - Customer Service Representative - Pioneer Account

Concentrix

On-site - Quezon City • No experience required • High/Senior High School • Full-time

Job Description

• Assist customers via phone, email, or chat in a professional manner.
• Resolve customer inquiries and issues effectively to enhance satisfaction.
• Provide product and service information to customers as needed.
• Document interactions with customers in the system for future reference.
• Collaborate with team members to meet and exceed customer service goals.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English communication
• Skills and Competencies: Strong customer service orientation
• Qualities and Traits: Patience and empathy in dealing with customer issues
• Qualities and Traits: Ability to work in a fast-paced environment

Working Location

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