Bridgetowne QC Healthcare Customer Service Representative

Lexie Staffing co.; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A staffing company is looking for a customer service representative in Quezon City, Philippines. The role involves assisting customers with inquiries related to healthcare services and products. Ideal candidates are fresh graduates with a bachelor's degree in a relevant field and strong interpersonal skills. You'll be responsible for resolving issues, providing support, and maintaining knowledge of company policies. Apply now to join a dynamic team committed to enhancing customer satisfaction.

Qualifications

• Fresh graduate or 0–2 years of experience in customer service.

Responsibilities

• Assist customers with inquiries regarding healthcare services and products.
• Provide accurate information and support to enhance customer satisfaction.
• Handle customer complaints and resolve issues efficiently.
• Maintain up-to-date knowledge of healthcare services and company policies.
• Document customer interactions and feedback for continuous improvement.

Skills

Strong interpersonal skills

Effective communication

Problem-solving abilities

Proficient in English

Familiarity with technical tools

Education

Bachelor’s degree in Healthcare Administration or Communication

Job description

Description

• Assist customers with inquiries regarding healthcare services and products.
• Provide accurate information and support to enhance customer satisfaction.
• Handle customer complaints and resolve issues efficiently.
• Maintain up-to-date knowledge of healthcare services and company policies.
• Document customer interactions and feedback for continuous improvement.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field such as Healthcare Administration or Communication
• Experience Level: Fresh Graduate or 0–2 years of experience in customer service
• Skills and Competencies: Strong interpersonal skills and ability to communicate effectively
• Skills and Competencies: Excellent problem-solving abilities
• Skills and Competencies: Proficient in English with a strong work ethic
• Skills and Competencies: Familiarity with technical tools and platforms used in customer service